What is emotional intelligence? How vital is it?

This is a concept developed by psychologists describing as a form of social intelligence. Emotional intelligence is the ability to understand others and behave appropriately in their daily actions.

This is a worldwide concept not just embraced by the business world, but other sectors such as education, healthcare and technological.

There are various models and this exclusive masterclass available only on Radio 786 will promote development using theories and tools and components to help you connect your emotional intelligence to the modern world.

CORE SKILLS:
– emotional awareness of your own emotions and that of others
– how to manage and control your emotions and that of others